You can automate up to 70% of all calls to the first support line. And reduce the workload on operators at peak times.
You can create outbound companies to inform or refine your customers data, such as specifying the time and place of delivery or the time of booking.
You will be able to greatly increase the quality of service by quickly and efficiently advising customers on the status of the order, the addresses of the nearest offices or to report the status of the personal account and much more.
Your company with the help of our Module ZiaxFlow can handle not only phone calls, but also text channels: Viber, telegram, social networks and widgets on the web site.